Billing and Dispatch Coordinator

Job overview

The Billing and Dispatch Coordinator role is remote, with the posting describing a remote position and standard business hours of 8:00 AM–5:00 PM. Compensation is not specified. F6 Data Solutions provides HVAC field services supporting hyperscale data centers and mission-critical facilities across North America. The role coordinates technician schedules and billing workflows to improve field-resource utilization, maintain customer communication, and support timely revenue capture. Accurate scheduling, timecard review, job documentation, and invoice preparation help field operations and finance move completed work efficiently through billing.

What you'll do

• Schedule and coordinate startup, commissioning, and warranty service work for a team of 85+ field technicians using Microsoft Dynamics 365 Field Service
• update schedules as priorities change
• optimize technician utilization, availability, and job coverage
• communicate schedules and expectations
• prepare and validate time-and-material and milestone billing data
• review timecards for labor, travel, and job coding accuracy
• ensure completed jobs are documented for invoicing within 24–48 hours
• partner with finance on invoice generation
• resolve billing discrepancies
• maintain records in Microsoft Dynamics, Excel, and Teams
• support customer scheduling and job-status communications
• assist with process improvements. Cross-training with travel coordination may occur as the team evolves.

What we're looking for

Skills & competencies

billing and dispatch coordinator

f6 data solutions

remote

hvac field services

data centers

technician scheduling

field service dispatch

billing

timecard review

microsoft dynamics 365

excel

8:00 am–5:00 pm

Work arrangement

• Weekend coverage required

Why this role

Standard business hours are 8:00 AM–5:00 PM. The posting seeks 3–7+ years of dispatching and/or billing experience in a field service environment; Microsoft Dynamics 365 Field Service experience is preferred.

About the employer

F6 Data Solutions is hiring for this role. Industry: Plumbing, Heating, and Air-Conditioning Contractors. Sector: 23.