Customer Service Representative — State Farm Agent Team Member

Job overview

The Customer Service Representative — State Farm Agent Team Member role is onsite in Fort Valley, GA, with annual compensation of $30,000–$40,000. Paul Capista - State Farm Agent describes an office focused on teamwork, growth, and community involvement. The role supports the agency's customer experience and growth by answering policy questions, assisting with policy changes, processing and following up on claims, and maintaining accurate interaction records. It coordinates with agency colleagues and anticipates the needs of community members served.

What you'll do

• Answer customer inquiries and provide policy information
• assist with policy changes and updates
• process insurance claims and follow up with customers
• maintain accurate records of customer interactions.

What we're looking for

Skills & competencies

customer service representative

insurance

policy information

policy changes

claims processing

customer records

fort valley ga

paul capista state farm agent

$30k–$40k/year

simple ira

paid time off

training and development

advancement opportunity

Work arrangement

• Weekend coverage required

Benefits & perks

• Simple IRA, performance-based bonus, flexible schedule, paid time off, training and development, and advancement opportunity.

Why this role

The agency describes community involvement as part of its mission and notes potential internal growth for driven, sales-minded candidates.

About the employer

Paul Capista - State Farm Agent is hiring for this role. Industry: Insurance Agencies and Brokerages. Sector: 52.