Customer Service Representative, State Farm Agent Team Member

Job overview

The Customer Service Representative, State Farm Agent Team Member role is onsite in Burnt Hills, NY. The stated annual salary range is $50,000–$75,000. The position supports John Toper’s State Farm agency, which describes a collaborative, family-oriented office serving its local community. The representative helps deliver customer experiences that support agency growth by answering inquiries, explaining policy information, assisting with policy changes, processing claims, and maintaining accurate interaction records. The role coordinates with agency teammates and anticipates the needs of community members.

What you'll do

• Answer customer inquiries and provide policy information
• assist with policy changes and updates
• process insurance claims and follow up with customers
• maintain accurate records of customer interactions.

What we're looking for

Skills & competencies

customer service representative

insurance

state farm agent team member

full-time

burnt hills ny

john toper state farm agent

policy information

policy changes

claims processing

customer records

health insurance

paid time off

license reimbursement

performance bonus

Work arrangement

• Weekend coverage required

Benefits & perks

• License reimbursement
• performance-based bonus
• health insurance
• flexible schedule
• paid time off
• training and development
• opportunity for advancement.

Why this role

The agency describes internal growth opportunities for especially driven and sales-minded candidates.

About the employer

John Toper - State Farm Agent is hiring for this role. Industry: Insurance Agencies and Brokerages. Sector: 52.