Manager, Managed Detection and Response (MDR) & Threat Hunting

Job overview

The Manager, Managed Detection and Response (MDR) & Threat Hunting role is listed as remote in the USA, with San Jose, CA shown in the feed. The annual base salary range is $143,500–$205,000 USD. Zscaler’s Zero Trust Exchange platform protects customers from cyberattacks and data loss; this role reports to the Director, MDR & Threat Hunting. This manager leads customer-facing threat hunters and MDR responders, overseeing service operations and customer relationships. The role develops the team, handles escalations during intrusions and complex investigations, leads recurring customer engagements, and sets quality standards for customer deliverables.

What you'll do

• Build and develop a customer-facing team of threat hunters and MDR specialists
• manage technical development, feedback, and career growth
• serve as senior escalation point during intrusions, investigations, hunts, and critical service issues
• lead recurring customer engagements
• set review standards and improve MDR and Managed Threat Hunting deliverables.

What we're looking for

Skills & competencies

zscaler

manager

managed detection and response

mdr

threat hunting

cybersecurity

customer-facing team

threat intelligence

incident response

san jose ca

remote usa

base salary $143,500-$205,000/year

Work arrangement

• Weekend coverage required

Benefits & perks

• Various health plans, vacation and sick time, parental leave options, retirement options, education reimbursement, and in-office perks.

Why this role

Leads a customer-facing threat hunting and MDR team, translating threat intelligence and security outcomes into executive-level customer value.

About the employer

Zscaler is hiring for this role. Industry: Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services. Sector: 51.