Assistant Front Office Manager

Job overview

The Assistant Front Office Manager is an onsite role in Miami Beach, FL. Compensation is not specified. The position supports guest services and front desk operations at Loews Miami Beach Hotel, an oceanfront resort with guestrooms, restaurants, and meeting space. The role oversees daily front office service, leads and develops team members, and coordinates operational processes such as room allocations, payroll, and guest feedback. Its purpose is to maintain efficient service and help deliver welcoming, consistent guest experiences.

What you'll do

• Oversee daily Front Office team operations
• lead and mentor team members
• manage scheduling, timecard edits, and time-off approvals
• monitor guest feedback and implement satisfaction strategies
• coordinate room allocations with housekeeping
• develop and deliver training
• respond to internal and external inquiries
• conduct audits and maintain financial records
• partner with leadership on service promotion and operational efficiency
• respond professionally to emergencies.

What we're looking for

Skills & competencies

assistant front office manager

loews miami beach hotel

miami beach fl

hotel hospitality

guest services

front desk operations

team leadership

guest satisfaction

room allocations

hotel operations

onsite

Work arrangement

• Weekend coverage required

Benefits & perks

• Health and wellness benefits, 401(k) with company match, paid sick days, vacation and holidays, tuition reimbursement, pet insurance, complimentary meals while working, and hotel rates and discounts
• eligibility may vary.

Why this role

Benefits may include health and wellness coverage, 401(k) with company match, paid leave, tuition reimbursement, pet insurance, complimentary meals while working, and hotel rates and discounts.

About the employer

Loews Hotels & Co, Miami Beach is hiring for this role. Industry: Hotels (except Casino Hotels) and Motels. Sector: 72.