Helpline Specialist
Compensation
$15 – $16 /hr
Employment type
Full-time
Work setting
On-site
Location
Bossier City, LA
Schedule
Day shift
Posted
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Job overview
The Helpline Specialist is an onsite, full-time position located in Bossier City, LA. The role offers a pay range of $15.00 to $16.00 per hour, supporting the crisis intervention services of the Louisiana Association on Compulsive Gambling. This role exists to provide compassionate support to individuals in crisis via phone, chat, and text. The specialist conducts intake assessments, offers emotional support, and refers callers to appropriate resources while maintaining professional documentation.
What you'll do
- Answer crisis calls/chats/texts, build trust, assess risk, use intervention techniques, collaborate with emergency services, and document interactions.
What we're looking for
- Skills & competencies
- full-timehelpline specialistbossier city lacrisis interventionmental healthsubstance useday shiftovernightsupportlacg
- Work arrangement
- Weekend coverage required
Benefits & perks
- Dental, health, vision, PTO, opportunity for advancement
Why this role
Crisis intervention focus, 6-week training program
About the employer
Louisiana Association on Compulsive Gambling is hiring for this role. Industry: All Other Outpatient Care Centers. Sector: 62.
Additional details
- Industry sector
- 62
- Industry
- All Other Outpatient Care Centers
- Occupation code
- 21-1099.00
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Listing ID: d68f73c0-847f-4f52-a4ea-648f26c3fa80