IT Support Lead

FiscalNote

FULL_TIME

Salary

$80,000 - $95,000 per yearly

Location(s)

  • Washington DC US

Description

The IT Support Lead reports to the VP, Information Security and will oversee the day-to-day delivery of L1/L2 IT support operations at FiscalNote. This role provides direct leadership and coaching to two IT Support Engineers, ensuring effective ticket resolution, excellent customer service, and strong process adherence. While remaining a senior escalation point for complex issues, the Support Lead

Tags

  • Cybersecurity
  • HR & Recruiting

How to apply

Apply for this job at: https://api.collabwork.com/api:1SHNakFf/xmljobs?ref=ZDY3YzIzMjJiZTQ4NDE3M2FhNThmZmQ3NDY1MDA4ZDR8Y2QxMzUxYTctNGMyYi00YzczLThkM2MtMDI4NWNjYjBmZTgx&utm_source=collabworkv3site