Automotive Business Development Representative

Job overview

Automotive Business Development Representative is an onsite, full-time role in Norwich, CT. Compensation is described as competitive with performance-based earning opportunities, but no numeric pay range is specified. Scranton Chevrolet of Norwich is part of a family of dealerships with an automotive legacy dating to 1952. The representative is an initial point of contact for customers interested in vehicles, responding to inquiries and helping schedule showroom visits. Accurate follow-up and appointment coordination help customers take the next step while the sales team handles the subsequent sales process.

What you'll do

• Respond to customer inquiries by phone, text, and email
• answer initial questions
• schedule and confirm showroom appointments
• follow up with interested customers and customers nearing lease end
• maintain accurate CRM records and notes
• share appointment details with the sales team
• work toward appointment and customer-service goals.

What we're looking for

Skills & competencies

automotive business development representative

customer inquiries

appointment setting

crm

customer service

dealership

norwich ct

scranton chevrolet

full-time

training provided

Work arrangement

• Weekend coverage required

Benefits & perks

• Medical, dental, and vision insurance
• 401(k)
• paid time off
• employee discounts
• training and development
• career growth opportunities.

Why this role

Automotive experience is not required; training is provided in customer communication, appointment scheduling, CRM use, vehicle basics, and follow-up processes. Spanish or Chinese fluency and call-center experience are described as valuable.

About the employer

Scranton Chevrolet of Norwich is hiring for this role. Industry: New Car Dealers. Sector: 44.