Support Operations Specialist

Job overview

The Support Operations Specialist role is onsite in Austin, TX; compensation is not specified. Ownwell provides property-tax solutions for homeowners, investors, operators, and property managers, using data science and machine learning to support tax appeals and operational efficiency. The specialist helps the Operations team meet filing deadlines by verifying information, entering data, filing documents, and coordinating with government counterparts. The role also contributes to process improvements that strengthen the accuracy and efficiency of property-tax appeal operations.

What you'll do

• Verify customer and property information
• enter data from government websites
• file documents with tax assessment offices and coordinate with government counterparts
• learn real estate and property-tax systems
• manage time to support on-time appeals
• develop and share operational best practices.

What we're looking for

Skills & competencies

support operations specialist

austin tx

ownwell

property tax operations

tax appeals

data entry

government filings

property records

operations coordination

process improvement

excel

google sheets

customer information

Work arrangement

• Weekend coverage required

Why this role

The posting describes the opportunity as an entry point with growth opportunities at a fast-growing startup; Excel or Google Sheets experience is required.

About the employer

Ownwell is hiring for this role. Industry: Other Accounting Services. Sector: 54.