Insurance Account Representative

Job overview

The Insurance Account Representative role is hybrid in Miami, FL, with flexible work-from-home options available. Compensation is $20–$25 per hour, plus commissions and bonuses. The role supports Richard Cossio Agency’s customer relationships and growth. The representative helps customers understand insurance products and coverage, supports policy applications and renewals, follows up with leads, resolves inquiries, and maintains account records. The work connects customer needs with appropriate agency teams while supporting sales and customer protection.

What you'll do

• Answer insurance product and coverage questions
• assist with policy applications, changes, and renewals
• follow up with leads
• respond to inquiries and resolve issues
• maintain accurate customer interaction and account records.

What we're looking for

Skills & competencies

insurance account representative

richard cossio state farm agent

miami fl

hybrid

bilingual english/spanish

insurance products

policy applications

policy renewals

customer service

sales support

$20–$25/hour

paid time off

401(k) matching

signing bonus

Work arrangement

• Weekend coverage required

Benefits & perks

• Performance bonus, paid time off, training and development, 401(k) matching, and signing bonus.

Why this role

English/Spanish bilingual ability is required. Prior customer service or sales experience is preferred. Compensation includes base pay plus commissions and bonuses; flexible work-from-home options are available.

About the employer

Richard Cossio - State Farm Agent is hiring for this role. Industry: Insurance Agencies and Brokerages. Sector: 52.