Customer Relations Representative — State Farm Agent Team Member

Job overview

The Customer Relations Representative — State Farm Agent Team Member role is an onsite, full-time position in Oceanside, CA, paying $60,000–$80,000 per year. The role supports John Cho’s State Farm insurance agency and its customers. The representative manages customer inquiries and resolves issues, maintains customer records, supports retention efforts, and coordinates with other departments. These activities help the agency deliver positive customer experiences and sustain customer relationships.

What you'll do

• Manage customer inquiries and resolve issues
• maintain and update customer records
• assist with customer retention strategies
• coordinate with other departments to support customer satisfaction.

What we're looking for

Skills & competencies

customer relations representative

oceanside ca

john cho - state farm agent

full-time position

$60k–$80k/year

customer service

customer inquiries

issue resolution

customer records

customer retention

department coordination

license reimbursement

paid time off

training and development

Work arrangement

• Weekend coverage required

Benefits & perks

• Simple IRA, license reimbursement, performance-based bonus, flexible schedule, advancement opportunity, paid time off, and training and development.

Why this role

The posting lists license reimbursement, performance-based bonuses, advancement opportunities, and training and development.

About the employer

John Cho - State Farm Agent is hiring for this role. Industry: Insurance Agencies and Brokerages. Sector: 52.