In-Store Customer Engagement Representative

Job overview

The In-Store Customer Engagement Representative is an onsite role based in Rancho Mirage, CA, with earning potential between $20 and $30 per hour including commission. This position supports RighTime Home Services, a division of American Residential Services, in providing residential HVAC and home comfort solutions. The role is responsible for building customer relationships and generating service leads within retail environments. By educating homeowners on system maintenance and upgrades, the representative facilitates the scheduling of in-home consultations, helping the company maintain its position as a leader in residential home services.

What you'll do

• Engage retail shoppers to introduce ARS heating and air conditioning services.
• Support lead-generation and brand-awareness initiatives.
• Schedule in-home consultations and tune-ups with service technicians.
• Explain service options, system upgrades, and comfort improvements to customers.

What we're looking for

Skills & competencies

full-time

day shift

rancho mirage ca

retail sales

customer engagement

hvac

commission

$20-$30/hr

no degree required

onsite

Work arrangement

• Weekend coverage required

Benefits & perks

• Weekly pay, medical, dental, vision, HSA/FSA, 401(k) with match, PTO, holiday pay, life insurance.

Why this role

Uncapped commission, paid training, and career advancement opportunities into HVAC Sales Advisor roles.

About the employer

RighTime Home Services is hiring for this role. Industry: Telemarketing Bureaus and Other Contact Centers. Sector: 56.