Guest Experience Specialist
Employment type
Full-time
Work setting
On-site
Location
South Bend, IN
Schedule
Day shift
Posted
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Job overview
The Guest Experience Specialist is an onsite role based in South Bend, IN. Compensation is not specified for this position, which supports the private aviation terminal operations at Signature Aviation. This role is the first and last point of contact for guests, providing concierge-level service and operational coordination. The specialist manages guest inquiries, coordinates ground services, and ensures the terminal environment meets high hospitality standards.
What you'll do
- Greet guests and crew.
- Provide concierge services including reservations and transportation.
- Manage fuel transactions and billing.
- Monitor flight arrivals and coordinate with the Airside Experience team.
What we're looking for
- Skills & competencies
- full-timeday shiftsouth bend insignature aviationaviationconciergecustomer servicehospitalityterminal operationsonsite
- Work arrangement
- Weekend coverage required
Benefits & perks
- 401(k), paid time off, tuition reimbursement, and employee assistance program.
Why this role
Requires flexibility for nights, weekends, and holidays; high-visibility hospitality role.
About the employer
Signature Aviation is hiring for this role. Industry: Other Airport Operations. Sector: 48.
Additional details
- Industry sector
- 48
- Industry
- Other Airport Operations
- Occupation code
- 39-6012.00
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Listing ID: d60bff01-91c9-4262-ac83-35409fdd2d7a