Customer Experience Representative

Job overview

The Customer Experience Representative role is onsite in Eden Prairie, MN, and pays $55,000–$65,000 per year. GetWireless distributes cellular solutions for Internet of Things applications. The role manages sales-order processing and customer support for an assigned territory, coordinating with sales, supply chain, and shipping teams. It helps customers obtain accurate order information and supports territory coverage and customer relationships.

What you'll do

• Enter and manage sales orders and communicate order-status changes
• maintain account information and research credit issues
• assist with new account setups and quotes
• handle inbound calls
• follow up on customer inquiries
• partner with regional and inside sales representatives on territory coverage and qualified opportunities
• maintain CRM records, sales forecasts, data, and reports.

What we're looking for

Skills & competencies

customer experience representative

eden prairie mn

getwireless

customer service

sales orders

order entry

account maintenance

inbound calls

crm

iot

cellular solutions

$55k–$65k

401(k) match

tuition subsidy

Work arrangement

• Weekend coverage required

Benefits & perks

• 401(k) with company match
• medical, dental, vision, and prescription plans
• tuition subsidy.

About the employer

GetWireless is hiring for this role. Industry: Other Electronic Parts and Equipment Merchant Wholesalers. Sector: 42.