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Customer Support Engineer, Third Shift

Zobility · Sterling Heights, MI · Customer support at the customer facility

Employment type

Full-time

Work setting

On-site

Location

Sterling Heights, MI

Schedule

Day shift

Posted

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Job overview

The Customer Support Engineer, Third Shift role is onsite in Sterling Heights, MI, at a customer facility. Compensation is not specified. The role serves as a communication link between the customer plant and the client, supporting product quality and customer response.

What you'll do

  • Perform initial analysis of non-conformances, verify suspect product, maintain product test equipment, enter incident data, and provide technical support.
  • Coordinate containment and response activities, expedite non-conforming material, monitor customer return-parts-per-million rates, and develop customer relationships.

What we're looking for

Skills & competencies
customer support engineer
third shift
customer support engineering
manufacturing
non-conformance analysis
product verification
containment
incident reporting
sterling heights mi
customer relations
Work arrangement
  • Weekend coverage required

Benefits & perks

  • Medical, dental, 401(k), short-term disability, AD&D, tuition reimbursement, and other benefits.

Why this role

The posting specifies third shift, 6–10 years of related work experience, an engineering college degree, and training in computer applications.

About the employer

Zobility is hiring for this role. Industry: All Other Professional, Scientific, and Technical Services. Sector: 54.

Additional details

Industry sector
54
Industry
All Other Professional, Scientific, and Technical Services
Occupation code
17-2112.00
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