Program Delivery Quality Assurance Monitor — English/Portuguese

Job overview

The Program Delivery Quality Assurance Monitor — English/Portuguese is a part-time role based in Worcester, MA, with an hourly rate of $37. The position supports the National Safety Council’s driver safety course quality assurance work; monitoring assignments are statewide and require in-state travel. The monitor attends courses as a participant, observes instructor delivery, and documents objective findings against program and regulatory expectations. The role supports consistent course delivery and compliance through timely written evaluations and participation in required training and development activities.

What you'll do

• Learn driver safety course delivery expectations
• attend assigned courses statewide as a participant
• observe and document instructor performance and compliance
• submit an observation evaluation and written summary within 24 hours
• attend scheduled training, retraining, seminars, and development sessions.

What we're looking for

Skills & competencies

quality assurance monitor

program delivery

driver safety courses

instructor observation

compliance

english and portuguese

part-time

worcester ma

national safety council

$37/hr

in-state travel

high school diploma

Work arrangement

• Weekend coverage required

Why this role

Requires English and Portuguese bilingual ability, a high school diploma or equivalent, and in-state travel with personal transportation; the posting describes continuous recruitment for a potential employment pool.

About the employer

National Safety Council is hiring for this role. Industry: Professional and Management Development Training. Sector: 61.