Scheduling Coordinator, HVAC

Job overview

The Scheduling Coordinator role is office-based in Santa Fe, NM, with a Monday–Friday schedule from 7:30 a.m. to 4:30 p.m. and pay of $20–$26 per hour. Pro-Tech Air Conditioning and Heating is a local HVAC company whose service technicians provide customer service and repairs. The coordinator organizes technician schedules and service appointments, communicates with customers, and maintains accurate records. The role helps technicians work efficiently and customers receive timely, professional service.

What you'll do

• Coordinate daily technician schedules and dispatch technicians
• book service appointments and follow-ups
• answer customer questions and resolve concerns
• update customer records in the service system
• collaborate with technicians and leadership
• prioritize tasks and solve scheduling problems.

What we're looking for

Skills & competencies

scheduling coordinator

hvac dispatcher

santa fe nm

pro-tech air conditioning & heating

monday–friday

7:30 a.m.–4:30 p.m.

customer service

technician dispatch

appointment scheduling

$20–$26/hr

health benefits

paid holidays and vacation

Work arrangement

• Weekend coverage required

Benefits & perks

• Health benefits, paid holidays, and paid vacation.

Why this role

The posting describes a stable Monday–Friday schedule; some overtime may be required during peak seasons. Bilingual English/Spanish is a plus.

About the employer

Pro-Tech Air Conditioning & Heating is hiring for this role. Industry: Plumbing, Heating, and Air-Conditioning Contractors. Sector: 23.