Customer Relations Representative – State Farm Agent Team

Job overview

The Customer Relations Representative – State Farm Agent Team role is onsite in Fishers, IN, with part-time hours and the possibility of growing into a full-time role. Pay is $15–$25 per hour, plus commission opportunities. The O’Malley State Farm Agency helps customers with everyday insurance needs and policy questions. The representative serves as an initial point of contact, helps customers resolve routine requests, and keeps follow-ups moving. By explaining insurance processes and supporting new business, the role contributes to customer service and smooth office operations.

What you'll do

• Serve as a first point of contact
• assist with billing, payments, policy changes, and questions
• collect signatures and documents
• follow up on customer requests
• help explain insurance
• identify additional insurance needs
• provide quotes and assist with new business
• support office operations.

What we're looking for

Skills & competencies

customer relations representative

insurance customer service

billing and payments

policy changes

customer follow-up

quotes

fishers in

state farm agent team

part-time

$15–$25/hr

commission opportunities

flexible schedule

paid time off

Work arrangement

• Weekend coverage required

Benefits & perks

• Hourly wage plus commission
• free uniforms
• paid time off
• parental leave
• training and development
• 401(k) matching
• performance bonus
• flexible schedule
• free food and snacks.

Why this role

Part-time position with an opportunity to grow into full-time. Insurance experience is a plus but not required; licensing guidance and financial assistance may be available.

About the employer

Matt O'Malley - State Farm Agent is hiring for this role. Industry: Direct Health and Medical Insurance Carriers. Sector: 52.