Customer Service Advisor
Employment type
Full-time
Work setting
On-site
Location
This role serves, AS
Schedule
Day shift
Posted
You'll be redirected to the employer's application page.
Job overview
The Customer Service Advisor is an onsite role based in Jersey, Channel Islands, supporting the banking operations at HSBC. Compensation is not specified for this position, which focuses on delivering personalized service to existing and potential clients. This role serves as the first point of contact for customers, providing face-to-face support for account opening and product servicing. The advisor is responsible for educating customers on digital banking platforms and identifying opportunities to provide additional support, including fraud awareness.
What you'll do
- Conduct face-to-face appointments with clients.
- Open new accounts and service existing needs.
- Educate customers on digital banking platforms.
- Identify and support vulnerable customers.
- Raise fraud awareness.
What we're looking for
- Skills & competencies
- full-timeday shiftjerseyhsbccustomer service advisorbankingface-to-faceclient relationsfinancial servicesonsite
- Work arrangement
- Weekend coverage required
Benefits & perks
- Private healthcare, enhanced parental and adoption pay, non-contributory pension scheme with employer contribution.
Why this role
Requires 'Entitled' right to work status in Jersey; includes a 12-week training course.
About the employer
HSBC is hiring for this role. Industry: Telemarketing Bureaus and Other Contact Centers. Sector: 56.
Additional details
- Industry sector
- 56
- Industry
- Telemarketing Bureaus and Other Contact Centers
- Occupation code
- 43-4051.00
You'll be redirected to the employer's application page.
Listing ID: d5adf65c-1ff0-4327-ae94-49f6c8fa55c8