BPO Senior Manager
Compensation
$93k
Employment type
Full-time
Work setting
On-site
Location
Florida, FL
Schedule
Day shift
Posted
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Job overview
The BPO Senior Manager is a remote full-time position based in Florida. The salary for this role is $93,600 per year, supporting clinical review operations for NTT DATA Services, LLC. This role exists to lead and oversee a team of clinical reviewers. The manager ensures that all appeal reviews are completed accurately and in compliance with state and federal regulations, serving as a clinical subject matter expert and driving process improvement.
What you'll do
- Lead and develop a team of clinical reviewers
- Monitor team performance and quality
- Manage case assignments and turnaround times
- Serve as a clinical subject matter expert
- Drive continuous process improvement.
What we're looking for
- Skills & competencies
- full-timeremotemanagementfloridahealthcarern$93kappealsutilization managementleadership
- Work arrangement
- Weekend coverage required
Benefits & perks
- Medical, dental, vision insurance, 401(k) with match, paid time off, and disability coverage.
Why this role
Requires active Florida RN license and leadership experience.
About the employer
NTT DATA Services, LLC is hiring for this role. Industry: Offices of Physicians (except Mental Health Specialists). Sector: 62.
Additional details
- Industry sector
- 62
- Industry
- Offices of Physicians (except Mental Health Specialists)
- Occupation code
- 11-9111.00
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Listing ID: d5a6f0d3-2759-494a-9ffc-c326331ceba9