Hospice Patient Care RN Manager

Job overview

The Hospice Patient Care RN Manager is an onsite leadership role based in Plainwell, MI, with Heartland Hospice. Compensation is not specified for this position, which focuses on overseeing patient care activities to ensure the delivery of high-quality, compliant hospice services. This role exists to lead clinical excellence and inspire compassionate teams. The Patient Care Manager reports to the Executive Director or Administrator and is responsible for managing clinical operations, coordinating care, and developing staff to uphold the highest standards of patient care and regulatory compliance.

What you'll do

• Oversee and direct patient care services to ensure the delivery of high-quality hospice care.
• Manage visit scheduling, including reassigned, missed, declined, or rescheduled visits.
• Triage incoming phone referrals and medical concerns in a timely, compassionate, and professional manner.
• Lead or facilitate Interdisciplinary Group (IDG) meetings, including presenting patient updates, reviewing charts, coordinating care plans, and documenting minutes.
• Serve as a mentor, trainer, and clinical support to associates, supporting development, performance, and compliance.
• Ensure all care delivery meets federal, state, and local regulatory standards, as well as company policies and procedures.
• Support performance improvement initiatives, quality assessments, and operational efficiencies within your location.

What we're looking for

Skills & competencies

full-time

day shift

rn

registered nurse

hospice

patient care manager

clinical leadership

plainwell mi

heartland hospice

weekend required

no on-call

no travel

Work arrangement

• Weekend coverage required

Benefits & perks

• Competitive Pay, 401(k) with Company Match, Career Advancement Opportunities, National & Local Recognition Programs, Teammate Assistance Fund, Medical, Dental, Vision Insurance, Mileage Reimbursement or Fleet Vehicle Program, Generous Paid Time Off + 7 Paid Holidays, Wellness Programs, Education Support & Tuition Assistance, Free Continuing Education Units (CEUs), Company-paid Life & Long-Term Disability Insurance, Voluntary Benefits

About the employer

Heartland Hospice is hiring for this role. Industry: Home Health Care Services. Sector: 62.