Benefits Account Manager

Job overview

The Benefits Account Manager role is based in Fairfax, VA; the posting says the position may be performed remotely, on a hybrid schedule, or full-time in an office. Compensation is not specified. The role supports Business Benefits Group’s client relationships and employee benefits renewal work. The account manager guides clients through renewals and open enrollment, coordinates with insurance carriers, and helps clients and their employees understand coverage. The work supports client retention through accurate renewal administration, responsive service, and benefits guidance.

What you'll do

• Build client relationships
• explain insurance plan options
• manage pre-renewal workflows, renewals, and open enrollment
• develop carrier renewal strategies and spreadsheet analyses
• prepare benefits guides and enrollment materials
• respond to client and employee inquiries
• coordinate with carriers on renewals and policy confirmations
• update internal systems and enrollment records
• assist with claims reviews and claims issues
• organize client education sessions and surveys.

What we're looking for

Skills & competencies

benefits account manager

employee benefits

insurance renewals

open enrollment

client relations

fairfax va

business benefits group

remote option

hybrid option

office-based option

occasional travel

claims support

Work arrangement

• Weekend coverage required

Why this role

The posting allows remote, hybrid, or office-based work and includes occasional daytime travel with infrequent overnight travel.

About the employer

Business Benefits Group is hiring for this role. Industry: Human Resources Consulting Services. Sector: 54.