Assistant Office Manager – State Farm Agent Team Member

Job overview

The Assistant Office Manager – State Farm Agent Team Member role is onsite in Madison, AL, with compensation of $65,000–$85,000 per year. The position supports Brian Wiggins’s State Farm agency in serving community customers with insurance and financial services. The assistant office manager helps the agency meet its goals by supporting office policies, customer service, and smooth operations. The role builds customer relationships, responds to insurance inquiries, and helps customers understand available options.

What you'll do

• Establish customer relationships and follow up as needed
• provide prompt, accurate customer service on insurance availability, eligibility, coverage, policy changes, transfers, claims, and billing
• use a needs-based review process to explain insurance options
• maintain an office equipped to meet customer needs and market relevant products.

What we're looking for

Skills & competencies

assistant office manager

madison al

state farm agent

$65k-$85k/year

insurance customer service

office operations

sales

property and casualty license

life and health license

paid time off

simple ira match

training

Work arrangement

• Weekend coverage required

Benefits & perks

• Simple IRA matching
• paid time off
• training and development
• advancement opportunities
• performance-based bonus.

Why this role

Requires customer-service and customer-service management experience, sales experience, and current Property and Casualty and Life and Health producer licenses. Compensation includes salary plus commission or bonus.

About the employer

Brian Wiggins - State Farm Agent is hiring for this role. Industry: Insurance Agencies and Brokerages. Sector: 52.