Employee Benefits Account Manager

Job overview

The Employee Benefits Account Manager role is based in Charlotte, NC, with hybrid work options and a Monday–Friday schedule from 8:00 a.m. to 5:00 p.m. Compensation is not specified; the posting describes it as competitive. Main Street Insurance Group provides insurance solutions and client guidance across the Southeast. The account manager services complex group-benefit accounts, coordinates between clients and carriers, and supports renewals, compliance, and employee benefit issues. The role helps retain clients through responsive service, clear communication, and practical benefits guidance.

What you'll do

• Manage a complex group-benefits client portfolio
• serve as primary contact between clients and carriers
• lead renewal and utilization meetings when needed
• prepare client meeting materials
• advise on ERISA, COBRA, FMLA, PCORI, Form 5500, and health care reform
• install contracts and administer renewals
• support employee enrollment, billing, and escalated claims issues
• maintain carrier relationships
• travel to client sites as needed.

What we're looking for

Skills & competencies

employee benefits account manager

charlotte nc

main street insurance group

hybrid options

group benefits

client service

insurance renewals

erisa

cobra

fmla

carrier relations

client meetings

competitive salary

Work arrangement

• Weekend coverage required

Benefits & perks

• Health insurance options
• dental and vision insurance
• company-paid disability insurance
• supplemental insurance
• 401(k) with Safe Harbor match
• paid time off and holidays.

Why this role

Services group-benefit clients with varied funding methods and complex plan structures.

About the employer

Main Street Insurance Group is hiring for this role. Industry: Insurance Agencies and Brokerages. Sector: 52.