On-Site Service Engineer, Data Center and Server Systems

Job overview

The On-Site Service Engineer role is onsite in Mesa, AZ, with compensation not specified. The position provides customer-facing support for enterprise data center and server environments, including next-generation AI platforms. The engineer maintains system uptime by resolving hardware, firmware, and operating-system issues and performing preventive and reactive maintenance. Through clear customer communication, documentation, and participation in on-call coverage, the role supports reliable service and timely issue resolution.

What you'll do

• Provide onsite support for Dell server and data center systems
• perform server builds, swaps, component replacements, and firmware updates
• troubleshoot hardware, firmware, and operating-system issues
• perform reactive and preventive maintenance
• collaborate with customers and internal teams during service events
• document work and contribute to shared knowledge
• participate in on-call rotations and extended coverage.

What we're looking for

Skills & competencies

on-site service engineer

data center

server hardware

dell servers

hardware troubleshooting

firmware updates

linux

mesa az

ova technologies

on-call rotation

customer support

Work arrangement

• Weekend coverage required

Why this role

The posting seeks experience supporting servers or data center hardware, hands-on server component skills, and familiarity with Linux or similar operating systems. AI experience is not required; travel to customer sites and flexible/on-call schedules are noted.

About the employer

Ova Technologies is hiring for this role. Industry: Computer Facilities Management Services. Sector: 54.