Service Advisor

Job overview

The Service Advisor role is onsite in Bowling Green, KY. Compensation is not specified; the posting describes base plus commission pay. The role supports Leachman Automotive’s mission to exceed customer expectations through service that stands out in its industry. This position guides customers through the vehicle service process, from greeting and understanding their needs to explaining repairs and completing transactions. It coordinates service-lane activity and works with technicians and the parts department to support timely repairs and a positive customer experience.

What you'll do

• Welcome customers and provide courteous, empathetic service
• handle customer requests and difficult situations
• tag, protect, drive, and park vehicles as needed
• keep the service lane moving and direct service porters
• prepare work orders and obtain repair approvals
• coordinate with parts and technicians
• communicate and verify warranty requirements
• use computer systems throughout the service cycle
• handle cash properly
• maintain an organized service area
• complete required training.

What we're looking for

Skills & competencies

service advisor

automotive service

customer service

service lane

work orders

warranty coordination

technician coordination

parts department

bowling green ky

leachman buick gmc cadillac

Work arrangement

• Weekend coverage required

Benefits & perks

• Dental, vision, life, hospitalization, short- and long-term disability insurance
• 401(k) match
• holiday and vacation pay
• uniform and maintenance
• employee service and parts discounts
• complimentary family meals.

Why this role

Base plus commission pay; benefits include dental, vision, life, hospitalization, short- and long-term disability insurance, 401(k) match, holiday and vacation pay, uniform maintenance, and employee vehicle service and parts discounts.

About the employer

Leachman Buick GMC Cadillac is hiring for this role. Industry: General Automotive Repair. Sector: 81.