Shift Leader — Jersey Mike’s

Job overview

The Shift Leader — Jersey Mike’s role is onsite in Buffalo, NY, with stated pay of $16.50–$22 per hour and an expected 38–40 hours per week. The franchise location aims to serve high-quality subs and provide a satisfying customer experience. The shift leader supports the management team by guiding restaurant operations, coaching crew members, maintaining food and service standards, and helping build sales. The role also develops team members and ensures the restaurant follows its policies and sanitation practices.

What you'll do

• Coach staff to deliver customer service
• produce high-quality food and deliver the Jersey Mike’s experience
• handle cash
• follow training programs
• develop others for career growth
• enforce policies and procedures
• participate in marketing initiatives
• build sales
• maintain cleanliness and sanitation
• become certified in all four restaurant positions
• communicate effectively
• serve as key holder
• perform opening and closing tasks
• bake bread, prepare food, slice ingredients, and lead a crew of two to five people.

What we're looking for

Skills & competencies

full-time

shift leader

buffalo ny

jersey mike’s

restaurant operations

crew leadership

customer service

food preparation

cash handling

key holder

opening and closing

$16.50–$22/hour

Work arrangement

• Weekend coverage required

Why this role

Expected to work 38–40 hours per week. Requires a high school degree or equivalent, Food Handler certification, reliable transportation, and being at least 18 to operate the slicer; one year of quick-service restaurant experience is preferred.

About the employer

34091 - JM Amherst LLC is hiring for this role. Industry: Limited-Service Restaurants. Sector: 72.