Customer Service Representative — State Farm Agent Team Member

Job overview

The Customer Service Representative — State Farm Agent Team Member role is onsite in Virginia; the listing gives the city as “22840,” which appears to be a postal code rather than a city. The stated salary range is $36,000–$65,000 per year. The role supports an independent State Farm agent’s insurance and financial services customers. The representative builds customer relationships and provides prompt, accurate service on inquiries about insurance availability, eligibility, coverage, policy changes, transfers, claims, and billing. The position helps customers navigate their policies while supporting the agent’s day-to-day service work.

What you'll do

• Establish customer relationships and follow up as needed
• respond to inquiries about insurance availability, eligibility, coverage, policy changes, transfers, claim submissions, and billing clarification
• provide prompt, accurate, and friendly customer service.

What we're looking for

Skills & competencies

customer service

insurance

policy support

claims inquiries

billing support

property and casualty license

life and health license

salary $36k–$65k

virginia

jeffrey rebich state farm agent

Work arrangement

• Weekend coverage required

Benefits & perks

• 401(k)
• Simple IRA
• paid time off
• training and development
• advancement potential.

Why this role

The posting says the employee must be able to obtain Property and Casualty and Life and Health licenses. Benefits include a 401(k), Simple IRA, paid time off, training and development, and advancement potential.

About the employer

Jeffrey Rebich - State Farm Agent is hiring for this role. Industry: Insurance Agencies and Brokerages. Sector: 52.