Call Center Representative

Job overview

The Call Center Representative is an onsite, full-time role in Houston, TX. Compensation is not specified. The role supports customer service by handling incoming calls and routine requests about company services.

What you'll do

• Answer incoming calls and respond professionally to inquiries
• provide accurate information about services, products, and promotions
• listen to concerns and help resolve routine issues
• refer complex requests to the appropriate department
• document interactions and follow-ups
• follow call-handling procedures
• share recurring customer feedback with the team.

What we're looking for

Skills & competencies

call center representative

full-time

houston tx

talent haven hr

incoming calls

customer inquiries

call documentation

issue resolution

customer service

call-handling procedures

training and guidance

professional development

Work arrangement

• Weekend coverage required

Benefits & perks

• Training and guidance
• opportunities to develop communication and customer service skills
• professional development and career advancement opportunities.

Why this role

Previous call center or customer service experience is an asset but is not required; training and guidance are offered.

About the employer

Talent Haven HR is hiring for this role. Industry: Telemarketing Bureaus and Other Contact Centers. Sector: 56.