Front Desk Supervisor

Job overview

The Front Desk Supervisor works onsite in Lexington, KY. Compensation is not specified. The role supports front desk operations at The Manchester Hotel, as identified in the posting. The supervisor oversees front office staff and guest services, handling guest or employee issues when the manager is absent. Accurate check-in, check-out, cash handling, communication, and coordination with housekeeping and engineering help maintain hotel operations and guest service.

What you'll do

• Respond to guest inquiries and concerns
• manage front office staff during assigned shifts
• oversee daily front desk operations and policy compliance
• complete check-in and check-out procedures
• handle guest accounts and cash transactions
• accept reservations and communicate hotel information
• coordinate issue resolution with other departments
• maintain logs and shift sheets.

What we're looking for

Skills & competencies

front desk supervisor

hotel operations

guest services

reservations

check-in and check-out

cash handling

staff supervision

lexington ky

941 management

the manchester hotel

Work arrangement

• Weekend coverage required

Why this role

Acts in the manager’s absence and liaises between Front Desk, Housekeeping, and Engineering.

About the employer

941 Management LLC is hiring for this role. Industry: Hotels (except Casino Hotels) and Motels. Sector: 72.