Tenant Service Coordinator — Gun Hill/The Laconia

Job overview

The Tenant Service Coordinator role is onsite at Gun Hill/The Laconia in the Bronx, New York, with compensation of $53,000–$55,000 annualized. The role supports a 79-unit permanent supportive housing program operated by Jericho Project, a nonprofit working to end homelessness and promote stability and independence. The coordinator provides case management and service coordination for high-need tenants, supporting housing stability, wellness, employment, and community integration. The role connects residents with services and resources while coordinating with program and property management staff.

What you'll do

• Maintain a caseload of high-risk tenants
• conduct assessments and intakes
• develop and update person-centered service plans
• provide housing-focused case management and referrals
• coordinate psychiatric appointments and aftercare
• lead groups focused on life skills, education, support, relapse prevention, and mental health
• conduct apartment visits and inspections
• coordinate with workforce and property management staff
• maintain required documentation and compliance.

What we're looking for

Skills & competencies

tenant service coordinator

new york ny

jericho project

full-time

case management

supportive housing

housing stability

mental health

substance use services

bronx

$53k–$55k

weekend day required

bachelor’s degree

Work arrangement

• Weekend coverage required

Why this role

Supports residents with mental health and substance use histories in a permanent supportive housing program; requires at least one weekend day per week.

About the employer

Jericho Project is hiring for this role. Industry: Services for the Elderly and Persons with Disabilities. Sector: 62.