Owner Solutions Specialist

Job overview

The Owner Solutions Specialist role is hybrid in Panama City Beach, FL, with training in Orlando. Compensation is not specified in the listing. Vacatia is a hospitality company working across vacation rental and ownership discovery, booking, and stays. The role guides vacation owners through resale, deed, and transition options, helping address concerns and identify suitable next steps. It supports the owner experience through consultative conversations, accurate CRM documentation, and coordination with Operations, Marketing, and Product teams.

What you'll do

• Guide owners through resale, deed, and transition options
• communicate with owners by inbound and outbound phone and email
• explain programs, benefits, and next steps
• collaborate with internal teams to resolve issues and improve the owner experience
• document interactions and outcomes in CRM systems.

What we're looking for

Skills & competencies

owner solutions specialist

panama city beach fl

hybrid

vacatia

vacation ownership

owner experience

resale solutions

deed options

customer service

sales

account management

crm

orlando training

Work arrangement

• Weekend coverage required

Why this role

The posting describes a hybrid role and states that training takes place in Orlando. It seeks at least two years of sales, customer service, or account management experience; a real estate license is highly preferred.

About the employer

Vacatia is hiring for this role. Industry: All Other Travel Arrangement and Reservation Services. Sector: 56.