BC: Call Center Rep: Hybrid
Employment type
Full-time
Work setting
On-site
Location
Pensacola, FL
Schedule
Day shift
Posted
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Job overview
The Call Center Representative role is a hybrid position based in Pensacola, FL. Compensation is not specified in the posting, and this role supports Jitsu’s recipients, clients, and drivers for Employbridge. This role exists to serve as the front line of support for delivery operations, ensuring recipients are satisfied with their experience and aiding drivers in achieving on-time delivery goals.
What you'll do
- Respond to inquiries via telephone, email, Slack, and chat.
- Escalate issues to appropriate departments.
- Initiate outbound correspondence.
- Monitor routes and interact with drivers.
- Document all interactions and complaints.
What we're looking for
- Skills & competencies
- full-timeday shiftpensacola flemploybridgecall centerhybridcustomer supportjitsuslackzendeskno degree required
- Work arrangement
- Weekend coverage required
Benefits & perks
- Promotion opportunities, hybrid work offered for strong performers.
Why this role
Hybrid work schedule after initial training, temp-to-hire, promotion opportunities.
About the employer
Employbridge is hiring for this role. Industry: Telemarketing Bureaus and Other Contact Centers. Sector: 56.
Additional details
- Industry sector
- 56
- Industry
- Telemarketing Bureaus and Other Contact Centers
- Occupation code
- 43-4051.00
You'll be redirected to the employer's application page.
Listing ID: d4eff8fe-fe17-401f-98ad-0d55d92d98cb