Help Desk Supervisor
Compensation
$71k – $87k /yr
Employment type
Full-time
Work setting
On-site
Location
Stony Brook, NY
Schedule
Day shift
Posted
You'll be redirected to the employer's application page.
Job overview
The Help Desk Supervisor is an onsite role based in Stony Brook, NY. Compensation is between $71,101 and $86,669 per year, supporting the Communications department at Stony Brook University Hospital. This role exists to supervise the day-to-day operations of Help Desk staff, ensuring the timely and accurate resolution of technical problems. The supervisor manages workflow, monitors system availability, and ensures that IT services are maintained to support clinical operations.
What you'll do
- Oversee Help Desk shift activities
- manage staff scheduling and training
- monitor electronic patient care systems
- manage escalation procedures
- provide reports on department activities
- maintain departmental knowledge base.
What we're looking for
- Skills & competencies
- full-timeday shiftstony brook ny$71k-$86khelp deskit supervisorhealthcare ittechnical supportmanagementessential staff
- Work arrangement
- Weekend coverage required
Benefits & perks
- Generous leave, health plans, and state pension
Why this role
Healthcare environment; support for clinical information technology; essential hospital position.
About the employer
Stony Brook University is hiring for this role. Industry: Colleges, Universities, and Professional Schools. Sector: 61.
Additional details
- Industry sector
- 61
- Industry
- Colleges, Universities, and Professional Schools
- Occupation code
- 15-1232.00
You'll be redirected to the employer's application page.
Listing ID: d4e462d9-fc5b-40c1-9a78-e1f13658a890