Customer Service Representative, State Farm Agent Team

Job overview

The Customer Service Representative role is hybrid in Southbury, CT, with a stated salary range of $40,000–$50,000 per year. The position is with a State Farm independent contractor agent whose agency markets State Farm insurance and financial service products. The representative develops customer relationships, identifies needs, and explains relevant insurance options. The role also generates leads and schedules appointments to help customers plan for and protect what matters to them.

What you'll do

• Foster customer relationships and follow up as needed
• educate customers about insurance options through needs-based reviews
• develop leads
• schedule appointments
• identify customer needs
• market appropriate products and services
• help customers plan and protect what is important to them.

What we're looking for

Skills & competencies

customer service representative

full-time

hybrid

southbury ct

matthew bub state farm agent

insurance products

customer relationships

lead generation

appointment scheduling

needs-based reviews

spanish preferred

$40k–$50k

Work arrangement

• Weekend coverage required

Benefits & perks

• 401(k)
• salary plus commission or bonus
• office snacks
• lunches and happy hours
• company parties and baseball games
• work-from-home days
• paid time off
• flexible hours
• advancement opportunities.

Why this role

The posting lists work-from-home days, flexible hours, and a preference for bilingual Spanish skills.

About the employer

Matthew Bub - State Farm Agent is hiring for this role. Industry: Insurance Agencies and Brokerages. Sector: 52.