Retail Manager, Wine and Beverage

Job overview

The Retail Manager, Wine and Beverage role is onsite in Watertown, MA. Compensation is not specified. The manager leads store operations at Gordon’s Arsenal Yard Watertown location, supporting the company’s fine wine, spirits, and craft beer retail business. The role oversees daily operations, staff, inventory, customer service, sales, and compliance. It contributes to store performance by developing the team, meeting sales targets, and maintaining responsible selling practices and a strong customer experience.

What you'll do

• Oversee daily store operations, including opening and closing
• maintain stock, organization, and visual presentation
• manage inventory, ordering, receiving, and stocking
• monitor expenses
• recruit, train, schedule, coach, and manage staff
• address customer inquiries and complaints
• promote products and implement sales strategies
• analyze sales data and market trends
• coordinate in-store events, tastings, and promotions
• collaborate on local marketing
• ensure compliance with liquor laws, age verification, and company procedures
• maintain inventory, sales, and cash-handling records.

What we're looking for

Skills & competencies

retail manager

wine retail

fine wine

spirits

craft beer

store operations

staff leadership

inventory management

sales targets

customer service

watertown ma

gordon's

flexible schedule

weekend availability

Work arrangement

• Weekend coverage required

Why this role

Flexible schedule, including nights, weekends, and holidays. Bachelor’s degree preferred; equivalent retail management experience considered.

About the employer

Gordon's is hiring for this role. Industry: All Other Specialty Food Retailers. Sector: 44.