Senior Desktop Support

Job overview

The Senior Desktop Support role is onsite supporting a client in Menlo Park or the San Francisco area; compensation is not specified. The position supports the client’s end-user technology needs. The role exists to keep user technology functioning and to help deliver deployments and technology changes. It combines troubleshooting, hardware and software testing and deployment, documentation upkeep, and coordination of end-user technology projects.

What you'll do

• Update and maintain customer-facing and internal troubleshooting documentation
• troubleshoot remotely and onsite using an efficient methodology
• test and deploy hardware and software for new deployments, break-fix issues, and move-add-change work
• manage end-user technology projects such as migrations and deployments and introduce new technology solutions.

What we're looking for

Skills & competencies

senior desktop support

it technician

desktop support

end-user support

troubleshooting

vdi

microsoft

windows 10

virtual desktops

workstation imaging

hardware and software deployment

menlo park ca

san francisco area

essel

Work arrangement

• Weekend coverage required

Why this role

The posting seeks experience with VDI, Microsoft, Windows 10, virtual desktops, workstation imaging, and troubleshooting hardware and peripherals.

About the employer

Essel is hiring for this role. Industry: Executive Search Services. Sector: 56.