Vice President, Community Operations

Job overview

The Vice President, Community Operations role is based in San Antonio, Texas, and is described as an onsite position. Compensation is not specified. CCMC provides community management services for large-scale communities and emphasizes a resident-centric service approach. This executive leader oversees community operations across an assigned client portfolio, guiding community managers and site teams to meet contractual commitments, service standards, and client needs. The role also supports client retention, operational readiness, team development, and compliance awareness.

What you'll do

• Oversee delivery of contractual obligations and service commitments
• lead community managers
• review management deliverables and site readiness
• track service metrics
• build client relationships and address conflicts
• participate in community meetings and events
• support retention plans, transitions, and client proposals
• assess regulatory changes and train teams and clients.

What we're looking for

Skills & competencies

vice president

community operations

community management

executive leadership

client relations

team leadership

san antonio tx

ccmc

large-scale communities

travel required

resident-centric service

Work arrangement

• Weekend coverage required

Benefits & perks

• Medical, dental, vision, wellness program, flexible spending accounts, matching 401(k), paid time off, paid parental leave, training assistance, employee assistance program, and optional insurance benefits.

Why this role

Requires community management experience, including large-scale communities; travel is required.

About the employer

CCMC is hiring for this role. Industry: Residential Property Managers. Sector: 53.