Customer Service Manager - State Farm Agent Team Member
Compensation
$55k – $70k /yr
Employment type
Full-time
Work setting
On-site
Location
Denver, CO
Schedule
Day shift
Posted
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Job overview
The Customer Service Manager is an onsite role based in Denver, CO. Compensation is $55,000 - $70,000 per year. This role supports the agency team at Andy Eaton - State Farm Agent. This role exists to generate exceptional customer experiences, resolve inquiries, and anticipate the needs of the community. The manager oversees daily operations, trains staff, and ensures high-quality service delivery to support agency growth.
What you'll do
- Oversee customer service team, implement policies, handle escalated complaints, and train/mentor staff.
What we're looking for
- Skills & competencies
- full-timeday shiftdenver cobusinesscustomer servicemanagementinsurancestate farmleadershiponsite
- Work arrangement
- Weekend coverage required
Benefits & perks
- Health insurance, PTO, bonus potential, training.
Why this role
Requires 5+ years of customer service experience.
About the employer
Andy Eaton - State Farm Agent is hiring for this role. Industry: Insurance Agencies and Brokerages. Sector: 52.
Additional details
- Industry sector
- 52
- Industry
- Insurance Agencies and Brokerages
- Occupation code
- 43-4051.00
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Listing ID: d46b927a-54f5-4dbe-8c78-5593c16b1c3f