Senior Customer Success Manager - Tech Partnerships

Job overview

The Senior Customer Success Manager - Tech Partnerships is a hybrid role based in New York, NY, with an annual base salary range of $107,500 to $133,500. This position supports the technology and ecosystem strategy team at LiveRamp. This role acts as a senior partner-facing lead responsible for managing complex, strategic accounts. The purpose of this position is to drive net revenue retention and product adoption through the development of joint success plans and cross-functional collaboration.

What you'll do

• Manage a portfolio of strategic technology platform partners.
• Develop and execute joint success plans.
• Lead strategic business reviews.
• Orchestrate cross-functional resources to accelerate integrations.
• Analyze account health and identify expansion opportunities.
• Advise partners on privacy-safe activation and ecosystem strategy.
• Forecast renewal and growth motions.
• Influence product roadmap priorities based on partner feedback.

What we're looking for

Skills & competencies

full-time

day shift

new york ny

liveramp

hybrid

saas

customer success

partner management

adtech

martech

$107k-$133k/yr

no travel

no on-call

Work arrangement

• Weekend coverage required

Benefits & perks

• Comprehensive benefits package including medical, dental, vision, life and disability insurance, 401K matching up to 6%, flexible paid time off, and paid parental leave.

Why this role

Hybrid position requiring 2 days per week in-office; includes variable incentive compensation targeted at 20% of base salary.

About the employer

LiveRamp is hiring for this role. Industry: Marketing Consulting Services. Sector: 54.