Commercial Lines Customer Service Representative

Job overview

The Commercial Lines Customer Service Representative role is listed as semi-remote, but the posting identifies Wadsworth, OH and does not specify a remote arrangement; compensation is $55,000–$60,000 per year. The role supports the agency’s growing Commercial Lines Department at The Misch Group, a local independent insurance agency. This position provides commercial property and casualty insurance service, supports client retention, and helps grow the agency’s commercial business. The representative works with agency principals, producers, and team members to service accounts, prepare submissions, and maintain client relationships.

What you'll do

• Work with the agency principal, producers, and team members
• identify local new-business and cross-selling opportunities
• order policies and issue documentation, certificates, and binders
• prepare new-business and renewal submissions for marketing and proposals
• maintain long-term client relationships
• understand and promote agency products.

What we're looking for

Skills & competencies

commercial lines

customer service representative

property and casualty insurance

insurance agency

wadsworth oh

the misch group

full-time

daytime

$55k–$60k per year

client retention

policy documentation

renewals

Work arrangement

• Weekend coverage required

Benefits & perks

• Health insurance, life insurance, 401(k), paid time off, dental insurance, and vision insurance.

Why this role

The posting describes a semi-remote role and lists health, life, dental, and vision insurance, 401(k), and paid time off.

About the employer

The Misch Group is hiring for this role. Industry: Insurance Agencies and Brokerages. Sector: 52.