Alumni Coordinator — Recovery Aftercare
Employment type
Full-time
Work setting
On-site
Location
Springfield, MA
Schedule
Day shift
Posted
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Job overview
The Alumni Coordinator — Recovery Aftercare role is onsite in Springfield, MA. Compensation is not specified; the posting describes it as competitive based on education and experience. The role is in the Strategic Development department at Boca Recovery Center, an addiction treatment provider focused on substance use disorders and co-occurring mental health conditions. The coordinator maintains post-discharge connections and supports ongoing recovery by engaging alumni, facilitating aftercare activities, and connecting people with resources. The role also coordinates with admissions and clinical teams when alumni may need renewed engagement or re-entry into care.
What you'll do
- Conduct calls, texts, and email outreach for at least one year after discharge
- track interactions and follow-up tasks in Salesforce or a similar CRM
- support Joint Commission aftercare requirements
- facilitate one weekly alumni group with a licensed therapist
- coordinate and attend one weekly H&I commitment
- review intake forms for accurate contact and emergency information
- build relationships before discharge
- connect alumni with resources
- encourage reviews
- monitor well-being and coordinate re-engagement with admissions and clinical teams.
What we're looking for
- Skills & competencies
- alumni coordinatorrecovery aftercareaddiction treatmentspringfield maboca recovery centeralumni engagementclient outreachsalesforceweekly alumni groupre-admission supporthealth insuranceretirement planspaid time offprofessional development
- Work arrangement
- Weekend coverage required
Benefits & perks
- Health insurance, retirement plans, disability coverage, paid time off, and continuing education and professional development opportunities.
Why this role
The posting prefers experience in behavioral healthcare or alumni relations and an associate’s or bachelor’s degree in a related field; relevant certifications or peer-support, alumni-engagement, or case-management experience are advantageous.
About the employer
Boca Recovery Center is hiring for this role. Industry: Outpatient Mental Health and Substance Abuse Centers. Sector: 62.
Additional details
- Industry sector
- 62
- Industry
- Outpatient Mental Health and Substance Abuse Centers
- Occupation code
- 21-1093.00
You'll be redirected to the employer's application page.
Listing ID: d4651287-417d-432d-8de6-16708179da70