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Alumni Coordinator — Recovery Aftercare

Boca Recovery Center · Springfield, MA · Strategic Development; coordinates with admissions and clinical teams

Employment type

Full-time

Work setting

On-site

Location

Springfield, MA

Schedule

Day shift

Posted

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Job overview

The Alumni Coordinator — Recovery Aftercare role is onsite in Springfield, MA. Compensation is not specified; the posting describes it as competitive based on education and experience. The role is in the Strategic Development department at Boca Recovery Center, an addiction treatment provider focused on substance use disorders and co-occurring mental health conditions. The coordinator maintains post-discharge connections and supports ongoing recovery by engaging alumni, facilitating aftercare activities, and connecting people with resources. The role also coordinates with admissions and clinical teams when alumni may need renewed engagement or re-entry into care.

What you'll do

  • Conduct calls, texts, and email outreach for at least one year after discharge
  • track interactions and follow-up tasks in Salesforce or a similar CRM
  • support Joint Commission aftercare requirements
  • facilitate one weekly alumni group with a licensed therapist
  • coordinate and attend one weekly H&I commitment
  • review intake forms for accurate contact and emergency information
  • build relationships before discharge
  • connect alumni with resources
  • encourage reviews
  • monitor well-being and coordinate re-engagement with admissions and clinical teams.

What we're looking for

Skills & competencies
alumni coordinator
recovery aftercare
addiction treatment
springfield ma
boca recovery center
alumni engagement
client outreach
salesforce
weekly alumni group
re-admission support
health insurance
retirement plans
paid time off
professional development
Work arrangement
  • Weekend coverage required

Benefits & perks

  • Health insurance, retirement plans, disability coverage, paid time off, and continuing education and professional development opportunities.

Why this role

The posting prefers experience in behavioral healthcare or alumni relations and an associate’s or bachelor’s degree in a related field; relevant certifications or peer-support, alumni-engagement, or case-management experience are advantageous.

About the employer

Boca Recovery Center is hiring for this role. Industry: Outpatient Mental Health and Substance Abuse Centers. Sector: 62.

Additional details

Industry sector
62
Industry
Outpatient Mental Health and Substance Abuse Centers
Occupation code
21-1093.00
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