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Ramp & Customer Service Agent

Horizon Air · Billings, MT · Airport Operations

Compensation

$17.23 – $17.23 /hr

Employment type

Part-time

Work setting

On-site

Location

Billings, MT

Schedule

Day shift

Posted

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Job overview

The Ramp & Customer Service Agent is an onsite role based in Billings, MT. The starting wage is $17.23 per hour. This role supports the airport team at Horizon Air, creating remarkable experiences for guests from curb to cabin. The role exists to perform both above and below wing tasks, including assisting guests with travel needs, handling baggage, and performing aircraft ramp functions. The agent ensures guest satisfaction while maintaining safety and security standards in a fast-paced airport environment.

What you'll do

  • Assist guests with travel needs (ticketing, boarding, baggage).
  • Work outdoors in all weather conditions performing ramp functions (loading/offloading cargo, aircraft marshaling, deicing).
  • Perform aircraft grooming and security searches.
  • Process and secure guest luggage.
  • Maintain luggage claims.
  • Perform boarding and gate duties.

What we're looking for

Skills & competencies
ramp agent
customer service agent
billings mt
part-time
airport
aviation
travel
customer service
safety
horizon air
Work arrangement
  • Weekend coverage required

Benefits & perks

  • Free stand-by travel, Medical, Dental, Vision, 401(k) match, Annual bonus, Paid Time Off

Why this role

$17.23/hr, split-shift differential available, part-time.

About the employer

Horizon Air is hiring for this role. Industry: Other Airport Operations. Sector: 48.

Additional details

Industry sector
48
Industry
Other Airport Operations
Occupation code
53-6041.00
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