Multilingual Administrative Assistant, Chinese and English

Job overview

The Multilingual Administrative Assistant, Chinese and English role is onsite in Germantown, MD. Pay is $18–$20 per hour, and the posting states a Monday–Friday schedule. The position supports Klinger Insurance Group’s personal and commercial lines departments. The role provides administrative and interpretation support for Chinese-speaking clients, helping office staff manage inquiries, quote requests, appointments, and policy communications.

What you'll do

• Answer and route incoming calls
• perform typing, filing, spreadsheet, and prospect research tasks
• schedule appointments and meetings
• assist leadership and customer service representatives
• complete initial homeowner and auto quote request forms
• interpret for Chinese-speaking clients
• return business calls within four hours
• respond to emails daily
• mail and email insurance policies
• and assist marketing outreach to Chinese business owners.

What we're looking for

Skills & competencies

administrative assistant

chinese-english

mandarin

cantonese

germantown md

klinger insurance group

insurance office

customer calls

interpretation

monday–friday

$18–$20 per hour

Work arrangement

• Weekend coverage required

Benefits & perks

• Hands-on training, paid time off, career growth opportunities, evenings off, life, health and dental insurance, retirement plan, and Costco membership.

Why this role

Requires fluency in Mandarin or Cantonese and English; high school diploma and Microsoft Word, Excel, and Outlook proficiency are required.

About the employer

Klinger Insurance Group is hiring for this role. Industry: Insurance Agencies and Brokerages. Sector: 52.