Account Associate — State Farm Agent Team Member

Job overview

The Account Associate role is onsite in South Bend, IN, with an annual salary range of $35,000–$50,000. Donovan Hawkes’s State Farm agency describes a nine-person team working toward a second location and emphasizes customer service and community involvement. The associate supports daily agency operations by managing client accounts, assisting with policy inquiries and changes, processing claims, and coordinating with underwriters. The role helps connect customer needs with agency services and supports client relationships.

What you'll do

• Manage client accounts and update database information
• assist clients with policy changes and inquiries
• process insurance claims and follow up on claim status
• coordinate with underwriters to support timely policy issuance.

What we're looking for

Skills & competencies

account associate

state farm agent team member

south bend in

donovan hawkes

insurance

client accounts

policy changes

claims processing

customer service

$35k–$50k/year

Work arrangement

• Weekend coverage required

Benefits & perks

• 401(k), performance-based bonus, health insurance, flexible schedule, paid time off, signing bonus, and training and development.

About the employer

Donovan Hawkes - State Farm Agent is hiring for this role. Industry: Insurance Agencies and Brokerages. Sector: 52.