Customer Relations Representative — State Farm Agent Team Member

Job overview

The Customer Relations Representative — State Farm Agent Team Member role is onsite in West Lafayette, IN, with annual pay of $45,000–$50,000. The agency supports local schools, events, and community opportunities. The representative handles customer inquiries, maintains accurate records, supports retention, and coordinates with agency colleagues. The role helps deliver customer experiences that support the growth of the insurance agency and the needs of the community it serves.

What you'll do

• Manage customer inquiries and resolve issues
• maintain and update customer records
• assist with customer retention strategies
• coordinate with other departments to support customer satisfaction.

What we're looking for

Skills & competencies

customer relations

customer service

insurance agency

customer retention

customer records

issue resolution

west lafayette in

mindy deno state farm agent

$45k–$50k/year

401(k)

performance bonus

paid time off

training and development

Work arrangement

• Weekend coverage required

Benefits & perks

• 401(k), performance-based bonus, paid time off, paid holidays, training and development, flexible schedule, and advancement opportunities.

Why this role

Benefits include a 401(k), performance-based bonus, paid time off, paid holidays, training and development, and advancement opportunities.

About the employer

Mindy Deno - State Farm Agent is hiring for this role. Industry: Direct Property and Casualty Insurance Carriers. Sector: 52.