Customer Service Associate
Compensation
$18.5 – $18.5 /hr
Employment type
Full-time
Work setting
On-site
Location
Orlando, FL
Schedule
Day shift
Posted
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Job overview
The Customer Service Associate role is an onsite position based in Orlando, FL, offering a base pay of $18.50/hr. This role supports a Fortune 500 company's client services department, focusing on delivering exceptional customer experiences for well-known brands. This role exists to provide inbound support, resolve technical issues, and assist with billing concerns. The associate contributes to the team's goal of maintaining high-quality service standards through tech-powered innovation and compassionate communication.
What you'll do
- Provide inbound customer support, resolve technical issues, assist in correcting billing concerns, ensure the appropriateness of social media content, and deliver expert customer experiences.
What we're looking for
- Skills & competencies
- full-timeday shiftorlando flconcentrix$18.50/hrcustomer serviceinbound supporttechnical supportbilling supportno on-callmilitary friendly
- Work arrangement
- Weekend coverage required
Benefits & perks
- Medical, dental, and vision insurance, 401(k) retirement plan, paid time off, paid holidays, paid training, and DailyPay enrollment.
Why this role
Fortune 500 company, award-winning culture, career growth potential, and inclusive environment.
About the employer
Concentrix is hiring for this role. Industry: Telemarketing Bureaus and Other Contact Centers. Sector: 56.
Additional details
- Industry sector
- 56
- Industry
- Telemarketing Bureaus and Other Contact Centers
- Occupation code
- 43-4051.00
You'll be redirected to the employer's application page.
Listing ID: d4245db6-04ff-43b0-8dd9-c0957b29500f