Training and Implementation Manager

Job overview

The Training and Implementation Manager role is onsite in New York, NY. Compensation is not specified. The position supports Fairstead’s property management portfolio and reports to the Senior Director of Strategic Innovation. This role develops and deploys training, procedures, and implementation plans for property management staff. It helps teams adopt policies and technology platforms, meet performance standards, and deliver consistent operations across the portfolio.

What you'll do

• Develop training programs and role-specific learning paths
• create manuals, SOPs, e-learning, and job aids
• lead end-user training and technology rollouts
• translate policies into training and rollout plans
• audit process adherence
• establish and report training KPIs
• facilitate onboarding and professional development
• manage the learning platform and completion records.

What we're looking for

Skills & competencies

training and development

implementation

property management

instructional design

learning management system

technology adoption

change management

standard operating procedures

training metrics

new york ny

fairstead

Work arrangement

• Weekend coverage required

Why this role

Uses AI-powered tools and data-driven insights to develop and personalize training.

About the employer

Fairstead ESC LLC is hiring for this role. Industry: Residential Property Managers. Sector: 53.