Guest Arrival Expert

Job overview

The Guest Arrival Expert role is an onsite position located in Miami, FL. Compensation is $12.00 per hour, supporting the rooms and guest services department at a Ritz-Carlton property. This role is responsible for creating a memorable arrival and departure experience for guests. The expert manages operational needs, addresses guest requests, and shares local area highlights, ensuring that every transaction is part of a unique and high-quality guest experience.

What you'll do

• Process operational needs, address guest requests, and complete reports.
• Share local area information, assist with arrivals and departures, and maintain a safe and professional environment.
• Perform physical tasks such as lifting and moving objects to support guest services.

What we're looking for

Skills & competencies

full-time

day shift

miami fl

marriott

ritz-carlton

guest services

hospitality

arrival

tip eligible

$12.00/hr

Work arrangement

• Weekend coverage required

Benefits & perks

• Tip eligible, equal opportunity employer, career growth opportunities.

Why this role

Luxury hospitality role focused on the Ritz-Carlton Gold Standards.

About the employer

Marriott International, Inc is hiring for this role. Industry: Hotels (except Casino Hotels) and Motels. Sector: 72.