Office Assistant / Collection Agent

Job overview

The Office Assistant / Collection Agent role is onsite in New York, NY, with part-time employment. Pay is $17–$19 per hour. The role supports the office operations of Master Fire Extinguishers Inc. The position combines collections work with administrative support: it helps manage overdue accounts, communicate with customers about payment, resolve billing issues, and maintain accurate records while assisting with daily office operations.

What you'll do

• Contact customers by phone, email, and written correspondence about outstanding debts
• review overdue accounts and take collection actions
• negotiate payment plans and settlements
• record communications and transactions
• resolve billing discrepancies
• monitor accounts
• escalate complex or high-risk accounts
• comply with applicable laws and regulations
• handle clerical tasks and coordinate communications.

What we're looking for

Skills & competencies

office assistant

collection agent

new york ny

master fire extinguishers inc

part-time employment

collections

accounts receivable

customer communication

payment plans

billing resolution

administrative support

$17–$19/hr

Work arrangement

• Weekend coverage required

Benefits & perks

• Flexible schedule, free uniforms, and paid time off.

Why this role

The posting lists flexible scheduling, free uniforms, and paid time off.

About the employer

MASTER FIRE EXTINGUISHERS INC is hiring for this role. Industry: Fire Protection. Sector: 92.